The key to building stronger relationships, business and personal, is communication and work. Every relationship takes maintenance and sharing (like a plant needs sun and water). This website will provide you with valuable educational items that you may disseminate to your customers throughout the year.
Before each tax season, mainly in the fall, your educational and communication pieces will be directed towards your clients getting their necessary tax documents in order. Various checklists and timelines can keep your customer on track for a smooth tax return process and a speedy refund.
Education throughout peak season will focus on holding your customer accountable and discussing current tax credits and the associated benefits of using someone you can trust to handle their return.
In the off season, your education will focus on key strategies to help you maximize your future returns and refunds. An example of this education would be to provide a list of best practices for record keeping.
Also, now that you know what your customer’s refund amount is, you can educate your client on a better way to use those dollars (i.e. new insurance products).